Frequently Asked Questions

All your questions about 80hi answered in one place

Bonuses, withdrawals, casino games, cricket betting, or device issues — the 80hi FAQ page has detailed and straightforward answers on every topic.

25 questions across 5 categories

This FAQ page has been put together for 80hi Bangladesh players so you can quickly find a clear answer to any question. From the VIP cashback program to withdrawing via bKash or Nagad, playing live casino games to cricket betting — every topic is organized into five sections. If you don't find your answer here, reach out to our 24/7 live chat or email.

VIP & Cashback

👑 VIP Program

The 80hi VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Each tier comes with weekly cashback, priority support, and special offers. The higher the tier, the more benefits you get. It is a rewards system for regular players that recognizes long-term loyalty.

Each tier has a maximum weekly cashback rate: Bronze — up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, Platinum — up to 0.8%. This cashback is credited to your account every week and can be used in your next game.

Your VIP tier upgrades automatically as you play regularly and increase your deposits. Starting from Bronze, you can gradually reach Silver, Gold, and finally Platinum. Your current progress is visible on your account dashboard, and 80hi will notify you each time you reach a new tier.

Weekly cashback is credited to your main balance on a set day each week. It is ready to use immediately — you can play or withdraw it without any additional wagering requirement. The cashback amount depends on your tier and your net loss for that week.

Platinum tier players get the most benefits at 80hi — up to 0.8% weekly cashback, priority withdrawal processing, and dedicated account management support. Platinum members also get priority access to special events and exclusive offers.

Casino & Table Games

🎰 Casino Games

80hi table games offer a range of tables — there are options suitable for everyone from small-budget players to high-rollers. The specific limits are displayed on screen before you enter each table or game room, so you can easily pick a table that fits your budget.

A roulette wheel contains numbers 1 to 36 (plus 0 or 00). After the ball spins around the wheel, the number it lands on wins. You can bet on a specific number, a color (red or black), or odd or even numbers. 80hi offers both European and live roulette.

In live dealer games, a real dealer runs the game from a studio via live video stream. You can watch everything they do on screen and also communicate through the chat. World-class providers like Evolution Gaming and Ezugi supply the live casino games at 80hi.

Yes, 80hi's live casino runs smoothly on both Android and iOS devices. Use Wi-Fi or a fast mobile data connection for the best video quality. The game interface is separately optimized for mobile screens, so buttons and camera angles are just as easy to control as on a large display.

80hi features games from many top providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft. Slots, live table games, fishing games, crash games — all types of entertainment are available on one platform. New games are added regularly.

How to Withdraw Money

💰 Withdrawal Process

The minimum withdrawal amount at 80hi is ৳500. This limit applies to all methods — bKash, Nagad, Rocket, Upay, or bank transfer. The system will not accept a withdrawal request below this amount, so make sure your balance is sufficient before submitting a request.

Yes, 80hi offers withdrawals 24 hours a day, 7 days a week. Whether it is late at night or a holiday, you can submit a withdrawal request at any time. Processing typically takes 10 to 45 minutes, though it may take slightly longer in some cases.

"Pending" means your request has been successfully submitted and is being processed. It is usually completed within 10 to 45 minutes. If more time has passed, contact us via live chat or at [email protected]. A withdrawal may be delayed if your account verification is not complete.

Mobile banking methods — bKash, Nagad, Rocket, and Upay — generally offer the fastest processing times, usually within 10 to 45 minutes. Bank transfers (such as Dutch-Bangla Bank or BRAC Bank) may take a little longer. Use mobile banking for the fastest speed.

Yes, but winnings from bonuses must meet the wagering requirement before withdrawal. The wagering requirement for the 80hi welcome bonus is 15 times the bonus amount — for example, a ৳1,000 bonus requires ৳15,000 in wagers. Once the requirement is met, the winnings can be withdrawn normally.

Device & Technical Issues

📱 Technical Support

On Android Chrome: go to Settings → Privacy → Clear Browsing Data → select Cached Images and Files and clear them. On iPhone Safari: go to Settings → Safari → Clear History and Website Data. Then reopen the 80hi page — this usually resolves loading issues.

On Android Chrome, open 80hi.lat, tap the three-dot menu in the top right corner, and select "Add to Home Screen". On iPhone Safari, open the site, tap the Share icon at the bottom, and select "Add to Home Screen". It will work like an app — no separate download needed.

Once your connection is restored, log back into 80hi — most games automatically resume from where you left off. The outcome of any spin or round already in progress is determined based on the state before the disconnection. If you have any issues, contact live chat right away and our team will help.

Yes, the entire 80hi platform works fully in a mobile browser. No separate app download is needed. Using any modern browser — Chrome, Firefox, Samsung Internet, or Safari — you can easily access all features including slots, live casino, and sports betting.

80hi works on Android 8.0 or above and iOS 13 or above. On desktop, you can use Chrome, Firefox, Edge, or Safari on Windows, macOS, and Linux. For the best experience, always use the latest version of your browser.

Cricket Betting

🏏 Sports Betting

Go to the cricket section on 80hi and choose an available match or league. Whether it is BPL or the ICC T20 World Cup, various markets are shown for each match (match winner, toss winner, total runs, etc.). Select your preferred market and amount, add it to the bet slip, and confirm.

Decimal odds are simple to understand — they show your total return including your stake. Example: at odds of 2.50, a ৳100 bet returns ৳250 if you win (profit of ৳150). Higher odds mean a lower chance of winning but a higher payout. All odds on 80hi are shown in decimal format.

Yes, an accumulator bet combines multiple selections into a single bet. You win only if all selections are correct, and the odds of each multiply together so the total return can be much higher. For example, you can combine the match winner and top scorer in a Bangladesh vs India match in one bet. However, if any one selection is wrong, the entire bet loses.

If a match is cancelled due to rain or another reason and no result is determined, the bet is generally "voided" and your full stake is returned. If a result is determined using the Duckworth-Lewis method, the bet is settled according to that result. You can find the specific rules for each market in the terms and conditions.

Yes, 80hi has in-play (live) betting — you can place bets while a match is in progress. Odds update every moment and new markets open up. Live betting requires quick decisions, so keep a good internet connection and pay close attention to the odds before each bet.

Have more questions?
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The 80hi support team is available 7 days a week, 24 hours a day. Help is available in both Bengali and English.

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